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1. FOR AN ONGOING 8% OFF, just provide your phone number for a text here and there from Treevas!

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Awesome, use code 'LOVEARTH' for an ongoing 8% off!
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2. FOR A BONUS ONE-TIME 8% OFF, post about Treevas on Instagram and tag treevas.brand, then DM me. I'll send you a code :)

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Frequently asked questions

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Faq Categories
01 / General Inquiries
02 / Orders
03 / Billing & Shipping
04 / Returns
General Inquiries
Can you send a record of my transactions?
How do I know which size is best for me?
What do I do if I have a question about a product?
What if I have a question about a purchase in the US, or Canada?
What is my order status?
Why was my order canceled?
Orders
How will I know if my order is confirmed?
Can I make changes or cancel my order?
Can I change the style, color, or size after an order is placed?
When is my order shipped?
How can I track the status of my order?
What is a Pre Order item? What if I want to cancel a Pre Order?
What about installment of the pre/back order item?
How will I be refunded or if I want to cancel an order?
What is the difference between a Pre Order and a Back Order?
How can I find a C&K item I am looking for?
Billing & Shipping
What forms of payment are accepted for purchases?
Can Gift Cards be used on the website?
Can Store Credits be used on the website?
Why do I have to pay sales tax on my order?
What shipping options are available in the continental USA?
What are the shipping fees?
When will my order be delivered?
Can I ship an order to a P.O. box?
Can I ship an order to a foreign country?
Can I ship an order to multiple addresses?
Returns
What is C&K’s Return Policy?
How do I get a return shipping label?
What is the usual turnaround time for returns?
How will I be refunded for my return if I paid with a wire transfer?
Can I exchange an item for another size, item, or color?
What is your policy on damaged items?
How do I return an item I received as a gift?
LET'S TALK!

how can I help you?

I recommend reaching out to me first through the live chat found in the bottom right of the screen first. If contacting me through email is more appropriate for your situation, you may do so below! This form is for anything from an order update to business inquiries.

I will not start sending you marketing emails. Your personal information is safe with me under my Privacy Policy.
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Treevas LLC
Chicago, IL
lucas@treevas.com

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